Lilley, Roy. <br/><br/>
Dealing with Difficult People :  Manage Conflict Successfully, Motivate the Poor Performers, Recognise the Different Types, Handle Aggression / 
Roy Lilley. 
 - Creating Success .
<br/><br/><label>ISBN: </label>0749436913 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Çatışma yönetimi<br/>Conflict management<br/>Kişilerarası ilişkiler<br/>Interpersonal relations<br/>Yönetim<br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.3  / LIL 2002